A virtual path mapping is made in the Web Connector. This mapping ensures that the Web Component Server (WCS) is able to locate its own local copies of all relevant Crystal Enterprise files.
Note: On Windows, this third mapping is typically required only when the Web Connector and the Web Component Server are installed on separate machines.
For details, see Web Connector virtual path mappings.
http://webserver/crystal/enterprise10/eportfolio/default.htm
If you are successfully redirected to the Crystal Enterprise web desktop or its logon page, then the path mapping between the Web Connector and the WCS is configured to process .csp files properly for the /crystal virtual directory.
If the redirection is unsuccessful, you should check not only the virtual path mappings, but also the configuration of the virtual directory and of the application mappings on your web server.
http://webserver/crystalreportviewers10/crystalimagehandler.csp
If you receive a blank web page (and not a web server error), then the path mapping between the Web Connector and the WCS is configured to process .csp files properly for the /crystalreportviewers10 virtual directory.
If you receive a web server error (404 or other), you should check not only the virtual path mappings, but also the configuration of the virtual directory and of the application mappings on your web server.
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