If your Crystal Enterprise installation has a single Crystal Management Server (CMS), shutting it down will make Crystal Enterprise unavailable to your users and will interrupt the processing of reports and programs. Before stopping your CMS, you may wish to disable your processing servers so that they can finish any jobs in progress before Crystal Enterprise shuts down. See Enabling and disabling servers for more information.
If you have a CMS cluster consisting of more than one active CMS, you can shut down a single CMS without losing data or affecting system functionality. The other CMS in the cluster will assume the workload of the stopped server. Using a CMS cluster enables you to perform maintenance on each of your Crystal Management Servers in turn without taking Crystal Enterprise out of service.
For more information on CMS clusters, see Clustering Crystal Management Servers.
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