Setting the default email (SMTP) destination

1. Go to the Servers management area of the CMC.
2. Click the link to the Job Server whose settings you want to change.
3. On the Destinations tab, click the Crystal Enterprise.Smtp link.
4. On the Properties tab, complete these required fields with the information that corresponds to your SMTP server:
   • Domain Name

     Enter the fully qualified domain of the SMTP server.

   • Server Name

     Enter the name of the SMTP server.

   • Port

     Enter the port that the SMTP server is listening on. (This standard SMTP port is 25.)

   • Authentication

     Select Plain or Login if the Job Server must be authenticated using one of these methods in order to send email.

   • SMTP User Name

     Provide the Job Server with a user name that has permission to send email and attachments through the SMTP server.

   • SMTP Password

     Provide the Job Server with the password for the SMTP server.

   • From

     Provide the return email address.

     In this example, the SMTP server resides in the crystaldecisions.com domain. Its name is EMAIL_SERV and it is listening on the standard SMTP port. Plain text authentication is being used, and an account called CrystalJobAccount has been created on the SMTP server for use by the Report Job Server.

     

5. Complete the optional email fields (To, Cc, Subject, and Message) if you want to set default values for users who schedule reports to this SMTP destination.

   Users can override these defaults with their own values when they schedule reports to this SMTP destination.

6. Use these optional fields to specify whether you want the email to include a hyperlink to the report, an attached report instance, or both. (If you send a hyperlink, the email recipient must log on to Crystal Enterprise to see the report.)

   Again, users can override these settings with their own values.

   • Add viewer hyperlink to message body

     Click Add if you want to add the URL for the viewer in which you want the email recipient to view the report. You can set the default URL by clicking Object Settings on the main page of the Objects management area of the CMC.

   • Attach report instance to email message

     Clear this check box if you do not want a copy of the report instance attached to the email (for a Report Job Server). For a Program Job Server, clear this check box if you do not want a copy of the program instance (a text file containing the standard out and standard error from the program) attached to the email.

   • Default File Name (randomly generated)

     Select this option if you want Crystal Enterprise to generate a random file name.

   • Specified File Name

     Select this option if you want to enter a file name—you can also add a variable to the file name. To add a variable, choose a placeholder for a variable property from the list and click Add.

7. Click Update.
8. Return to the server's Destinations tab, select the check box that corresponds to your newly defined destination, and click Enable.