Email (SMTP) support

With Simple Mail Transfer Protocol (SMTP) mail support, you and your users can do the following:

• Send an object as an attachment in the email.
• Specify the "To," "Cc," and "From" in the email.
• Add subject information.
• Include additional information in the body message, which will accompany the object that is being delivered.

Crystal Enterprise supports Multipurpose Internet Mail Extensions (MIME) encoding.

Note:    You must have this destination feature enabled and configured in the Report Job Server in order to schedule an object to be sent via email. For details, see Setting default scheduling destinations for Job Servers.

To send an object via email

1. In the Objects management area of the CMC, select an object by clicking its link.
2. Click the Schedule tab, then click the Destination link.

   The Destination tab appears.

3. Select Email (SMTP) from the Destination list.

   

4. Select either Use the Crystal Job Server's defaults or Set the values to be used at schedule time here.

   If you select the first option, Crystal Enterprise will schedule an object using the Job Server's default settings. You can change these settings in the Servers management area. For more information, see Setting default scheduling destinations for Job Servers.

   If you select the second option, you can specify the email settings and the file name properties:

   • From

     Enter a return address.

   • To

     Enter an address or addresses that you wish to send the object to. Separate multiple addresses with semicolons.

   • Cc

     Enter an address or addresses that you wish to send a carbon copy of the object to.

   • Subject

     Complete the subject field.

   • Message

     Type a short message, if required.

   • Add viewer hyperlink to message body

     Click Add if you want to add the URL for the viewer in which you want the email recipient to view the object. You can set the default URL by clicking Object Settings on the main page of the Objects management area of the CMC.

   • Attach object instance to email message

     Clear this check box if you do not want a copy of the instance attached to the email.

   • Default File Name (randomly generated)

     Select this option if you want Crystal Enterprise to generate a random file name.

   • Specified File Name

     Select this option if you want to enter a file name—you can also add a variable to the file name. To add a variable, choose a placeholder for a variable property from the list and click Add.

5. Click Update.