The Crystal Import Wizard imports users and groups and their hierarchical relationships. A user or group is imported only if it does not exist already by name.
If you import a group that already exists in the destination environment, the list of group members is updated with any additional users who were members of the group in the source environment. These additional users are added to Crystal Enterprise if their accounts do not exist already.
User licensing can affect the behavior of the Crystal Import Wizard. If the source environment uses Concurrent licensing, the wizard imports all users as Concurrent Users. However, if the source environment uses Named User licensing, the wizard first checks the number of Named User license keys in the destination environment. If there are enough Named User licenses in the destination environment, the wizard imports all users as Named Users. If there are not enough Named User licenses in the destination environment, the wizard imports all users as Concurrent Users. For more information about licensing, see Licensing overview.
If a user in the destination system has an alias that is identical to a user who is being imported, the destination user keeps all aliases, and the imported user loses that particular alias.
When importing users that employ Windows Active Directory authentication, ensure that the administrative credentials are the same on both the source and destination systems. Active Directory authentication must also be enabled on the destination system.
When importing users that employ LDAP authentication, the Host list and Base LDAP name need to be the same on both the source and destination systems. LDAP authentication must also be enabled on the destination system.
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