Crystal Enterprise provides direct support for SOCKS proxy server firewalls on Windows installations that use the Crystal Enterprise COM SDK. The required configuration depends on the location of your SOCKS server. Your SOCKS server(s) may separate the Web Connector from the Web Component Server (WCS) and/or they may separate the WCS from the Crystal Management Server (CMS).
There is limited support of SOCKS for the UNIX installation of Crystal Enterprise, or for a Windows installation that uses the Crystal Enterprise Java SDK. You can configure the Web Component Adapter to communicate through a SOCKS server, but the Java SDK has no support for SOCKS. Therefore you may be able to configure your system to support a custom CSP application and SOCKS, but you cannot use JSP pages through a SOCKS firewall.
This list describes when to use the procedures that are provided in the remainder of this section:
If your installation includes a WCS, complete these steps regardless of the location of your SOCKS server(s).
Complete these steps if one or more SOCKS servers separate the Web Connector from the WCS.
Complete these steps if one or more SOCKS servers separate the WCS (or WCA) from the CMS.
When configuring your WCA for SOCKS, complete these steps regardless of the location of your SOCKS server(s).
Crystal Enterprise requires that the CMS and the remaining server components are not separated from one another by firewalls. The remaining server components automatically obtain their SOCKS configuration from the CMS, as required, so you don't need to configure them separately.
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