Configuring the Crystal Enterprise servers behind the firewall

To configure Crystal Enterprise servers on Windows

1. Start the CCM.
2. Stop the server.
3. On the toolbar, click Properties.
4. In the Command box, add the following option:

   -port FQDN -requestport portnum

   For the -port command, replace FQDN with the fully qualified domain name of the machine that is running the server. This machine must be routable from the application server or WCS.

   For the -requestport command, substitute any valid free port number for portnum. If more than one server is installed on the same machine, each server on that machine must use a unique port number.

5. Click OK to return to the CCM.
6. Start the server.
7. Repeat for each Crystal Enterprise server.

To configure other Crystal Enterprise servers on UNIX

1. Run ccm.sh.

   By default the script and the ccm.config file are installed in the Crystal install directory, for example /export/home/crystal.

2. Stop the server.
3. Edit the ccm.config file to insert the following command line:

   -port FQDN -requestport portnum

   For the -port command, replace FQDN with the fully qualified domain name of the machine that is running the server. This machine must be routable from the application server.

   For the -requestport command, substitute any valid free port number for portnum. If more than one server is installed on the same machine, each server on that machine must use a unique port number.

4. Use ccm.sh to start the server.
5. Repeat for each Crystal Enterprise server.

Related topics

• Configuring the CMS
• Configuring the hosts file of Crystal Enterprise servers
• Specifying firewall rules when the application tier is separated from the CMS by NAT