Thick client separated from the CMS by a firewall

You can publish reports or analytic objects to Crystal Enterprise by saving these objects to Crystal Enterprise from within Crystal Reports or Crystal Analysis, or by using the Crystal Import Wizard or Crystal Publishing Wizard. However, if there is a firewall between the computer running one of these thick clients and the Crystal Management Server (CMS), this operation fails. You must configure your CMS, your File Repository Servers, and your firewall if you want to support this network configuration.

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